asus laptop screen black but computer on

You can also check to see if the laptop is overheating. Take the laptop to a computer repair shop to see if it can be repaired. You may need to have the graphics card or motherboard replaced.

If an external monitor also doesn't work and you read through the above link, the internal graphics card, motherboard, or cable is defective.

How to connect an external display to my laptop.

If the external display works fine, it's an issue with your laptop LCD screen or the connection from the motherboard to the LCD screen.

Verify there is not an issue with the laptop graphics card by connecting a monitor or another type of display to the laptop.

How do I adjust my brightness or contrast on my laptop?.

Next, try increasing the brightness on your laptop to verify that it is not causing your issue. Make sure your laptop is not in a power saving mode by plugging the laptop into the wall. If the picture is partially visible, the laptop's brightness that is set low or is being turned down by a power setting.

How to erase my hard drive and start over.

If the problem persists, erase your hard drive and reinstall Windows. Restart Windows to see if it's a temporary issue and resolves itself with a reboot. One of the main causes for this issue is a corrupt system file preventing the operating system from loading, resulting in the black or blank screen. If the computer boots up, but the screen goes black or blank after you log in, there may be an issue with the operating system.Īn indication of the operating system not loading properly and being at fault is if you can see the mouse cursor on the screen and nothing else. If the laptop does not turn on or boot up, review the following page. If the laptop starts up, but nothing is displayed on the screen, continue with the troubleshooting steps below.

Press the power button to see if the laptop turns on and displays anything on the screen.

Connect the power adapter to the laptop again.

Press and hold the laptop power button for 10 seconds to discharge any stored power.

How do I remove the battery from my laptop computer?.

Disconnect the power adapter from the laptop.

Try the following steps to rule out a possible battery issue. Even if you can charge it to full capacity, the battery may have a defect causing it to interfere with the laptop start up process. Therefore this suggestion should only be followed for laptops with a traditional hard drive.Ī laptop battery may cause problems with a laptop booting and displaying anything on the screen. Newer computers with an SSD and no other drives can be silent even during a normal boot.

Asus laptop screen black but computer on